Privacy Policy

At Coffee District, we value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, store, and share information when you visit www.coffeedistricteg.com, purchase our products, or communicate with us.

1. Information We Collect

We may collect the following information:

Personal Details:
Name, email address, phone number, and delivery address.

Order Information:
Purchased products, order history, preferences, and transaction details.

Payment Information:
Payment method, payment status, and transaction references. Full card details are handled by our payment service providers.

Technical Information:
IP address, device information, browser type, and website interaction data.

Customer Communications:
Inquiries, feedback, and customer support messages.

Google Sign-In (optional):
If you choose to sign in with Google, Google provides your name and email address to Coffee District so we can create or access your account. We do not receive your Google password.

2. How We Use Your Information

Your information may be used to:

• Process and deliver orders throughout Egypt.
• Manage online payments and Cash on Delivery transactions.
• Provide order confirmations, updates, and customer support.
• Improve our products, website functionality, and shopping experience.
• Analyze website performance and customer engagement.
• Deliver personalized advertising where legally permitted.
• Comply with applicable legal and regulatory obligations.

We process personal information only where an appropriate legal basis applies.

3. Cookies, Google Analytics & Meta Pixel

Our website uses cookies and similar technologies, including Google Analytics and Meta Pixel. We use non-essential analytics and marketing technologies only with your consent, and you can accept or decline each category separately.

Analytics cookies control Google Analytics, which runs in your browser. If you accept them, Google Analytics helps us understand visitor activity and website traffic, and records page views and relevant shopping interactions, such as viewing products and product lists, adding items to your cart, viewing your cart and starting checkout.

Marketing cookies control Meta Pixel, which runs in your browser. If you accept them, Meta Pixel records page views and relevant shopping interactions, such as viewing a product, adding to cart and starting checkout, to help us measure advertising performance and deliver more relevant advertising across Meta platforms, including Facebook and Instagram.

Meta Pixel currently has Automatic Advanced Matching enabled. After you accept Marketing cookies, this feature may read details you enter in website forms, such as your email address, phone number, name and delivery address, convert them into a hashed form and send them to Meta. Hashing is not encryption: it is a one-way transformation, but Meta can still use the hashed values to match them against its own records.

These services may also collect information such as visited pages, interactions, browser information, device identifiers and website events.

You can manage and withdraw your consent at any time through our cookie preference controls. Withdrawing consent stops future consent-dependent browser tracking, but it does not automatically delete data already received by Google or Meta, which handle it under their own privacy terms.

Third-party providers may process information according to their respective privacy policies.

4. Payments & Transaction Security

Coffee District offers:

Online Payment:
Through available secure payment service providers.

Cash on Delivery (COD):
Payment upon receiving eligible orders.

We do not intentionally store complete payment card numbers or card security codes on our website systems.

5. Delivery Information

We provide delivery services across Egypt.

To fulfill your order, we may share necessary information, including your name, phone number, address, and order details, with delivery and logistics partners.

6. Marketing Communications

With your consent where required, we may send promotional messages, product updates, special offers, and Coffee District news.

You can withdraw consent or unsubscribe from promotional communications using the available opt-out method or by contacting us.

7. Data Sharing & Protection

We do not sell your personal information.

We may share limited personal information with trusted service providers, including payment processors, delivery partners, hosting providers, and analytics or advertising platforms, when necessary and legally permitted.

We apply reasonable security measures and retain personal information only as long as necessary for legitimate business purposes or legal requirements.

8. Your Privacy Rights

Subject to applicable Egyptian law, you may request access to, correction of, or deletion of your personal data, object to certain processing, or withdraw applicable consent.

You may submit requests using the contact information provided below.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be published on this page with an updated effective date. Our use of the website and ordering is also covered by our Terms & Conditions.

10. Contact Information

For privacy inquiries, please contact us through our official website.

Coffee District — A Flavor of Love.